Tuesday, December 16, 2008

What's A Girl Gotta Do To Get Some Teeth Pulled Out Of Her Jaw Around Here!?!

Before I even bother calling either oral surgeon my shitty dental insurance offered, I enlisted the help of my cavalcade of dentists (minus the ortho, because I like and trust my other doctors more). The handsome dentist, who teaches at BU, did not recommend the surgeon at BU, which I found alarming. The ancient dentist said if the guys at BU's first name was whatever (I forget - this all happened more than a month ago), that's who I should see because he's "spectacular". So I googled the doctor at BU, and low and behold, he's the head of maxiofacial oral surgery at the dental school. Score (!), right? Wrong. He retired in July. I was livid (and still am) at the insurance company for recommending a surgeon who's been out of practice for several months. Guess the handsome dentist had good reason not to recommend the guy at BU.

Next step was calling the surgeon in the South End and making a consultation. Turns out that the office that was recommended to me does not take my f-ing insurance. However (!), the surgeon also has a practice at BU! The receptionist gives me the number to the BU office, which she guarantees will take my shitty insurance. I call, ask if they take my insurance (yes) and ask to set up a consultation.

At this point in the game, I'm under the assumption that, like my other dentists that I'm paying out of pocket for, I can just waltz in there in a week or two, get the consultation and book the surgery for what I was hoping to be around Thanksgiving. This would mean I could probably get the braces on before New Years. Well, that was a reality check, because the earliest I could get a consultation appointment was February 2009. Unacceptable! The girl suggested that I see if I can get the consultation at the original office (the one that doesn't accept my insurance) and transfers me back. 

Luckily, I got a particularly sympathetic woman on the phone. I cry that I just want someone to pull my damn teeth out as soon as possible. She was so sweet and did me a favor. She booked an appointment for the second week of December at the BU office. I'm forever grateful. Mind you that this was early November. This is what I get for putting this off for a month.

1 comment:

Peppy's Posts said...

I know the frustration you feel with respect to insurance policies. It seems that by the time they publish their handy-dandy books with providers, the provider has retired, left the network or the profession. Even checking the website for providers covered by one's insurance is bound to come with mixed results. In this day of immediate data transferal, I question why it is so difficult for insurance companies to keep their information up-to-date.

In a way, I feel my time is being disrespected with all of the work that goes into finding a specialist.